Shop Policies

Returns and exchange details:
Unfortunately since all of our Creative Crispies are made to order we cannot accept any returns. 

Your satisfaction is our greatest priority. If your Creative Crispies arrive and they do not meet or exceed your expectations, please inform us via email @ and we will work with you to make it right.

**We DO NOT refund for damage during shipment. Unfortunately, this is beyond our control**

Shipping Policy:
We ship our orders out Monday - Saturday via UPS or USPS priority mail. A tracking number will be provided once order has shipped.

You should receive your Creative Crispies within 1-3 days after being shipped. Please note it may take 2-4 business days of processing before shipment takes place.

We will combine shipping costs for multiple orders. Price will be determined based on quantity ordered.

Please allow enough time for delivery for your special occasion.

We are not responsible for delays in orders due to unforeseen weather events, holiday delays, natural disasters, etc.

**For a small nominal fee we can add an ice pack to your shipping box in warmer months to prevent candy decorations from melting**

Payment Policy:
Orders are fulfilled and processed once payment is received in full.

If you need to cancel an order, we will refund 100% if cancelled within 24 hours of purchase. No cancelations will be honored once item has begun being processed.